#Uninstall patched sur install
#Uninstall patched sur manual
#Uninstall patched sur full
#Uninstall patched sur download

Here is an example script that could be pasted into your existing deployment workflow. In the script below, replace TOKEN_GUID with the GUID you copied.Copy the token's GUID at the end of the URL.

#Uninstall patched sur download

Q: How do I deploy the Mac Agent using a script?Ī: You will need to find the Policy’s Token ID from the download URL and use it in a script. The Asset Screenshot Thumbnail will not be displayed on the Asset Detail page for any agent with the 'Screen Recording' permission disabled. Should the customer attempt to include an image of their screen from the Agent Contact Form with the Screen Recording permission disabled, they'll be prompted to enable it in the 'Security & Privacy' settings prior to submitting the form. (Example: SyncroDesktop-].noui.pkg).Īt some point, the Screen Recording permission will need to be enabled. to the PKG file name before running the installer

#Uninstall patched sur install

Q: How do I silently install the Mac Agent?Ī: To install the agent silently, you may use the Terminal command: touch /tmp/syncro-noui & sudo installer -target / -pkg /path/to/installer.pkg Once entered, the uninstallation process will begin. You'll be prompted for the User password.You can also uninstall it locally as follows. Note that these security settings cannot be configured remotely-you must change these settings locally before being able to establish a remote session.Ī: Just like the Windows Agent, deleting the Mac asset from your Syncro account will trigger a remote uninstall of the agent. Q: How do I enable Splashtop access on a Mac?Ī: If you have enabled our native Splashtop integration on an asset policy for a Mac (as shown below), you will need to enable several permissions within macOS.

Once you have enabled the permissions, the Provide permissions dialog will change to your logo and you may close it.

#Uninstall patched sur full

Just like you did for Full Disk Access, check the box to the left of SyncroMSP for Screen Recording.If this Screen Recording dialog appears, click Open System Preferences.Go back to Syncro and, if it is there (it likely won't be on macOS 10.13 and 10.14), by Screen recording click Enable.Library > Application Support > SyncroMSP > SyncroMSP. Lock in the lower left first to do this).Ĭlick the drive selector at the top and select The + below the list (you may need to unlock the If you do not see SyncroMSP listed inside Full Disk Access, click In the Security & Privacy settings, you will see a If it does not automatically open the Security & Privacy settings, click Provide permissions.During the installation, you will likely be prompted to enable Full Disk Access (Mojave 10.14 and newer) and/or Screen recording (High Sierra 10.13 and newer) permissions.When it finishes downloading, double click the SyncroDesktop-].pkg file to launch it.In the upper right, click New > RMM Agent Installer.Search for a customer and click their name.The Mac Agent supports the Apple M1 processor. Currently, our agent supports Monterey (12), Big Sur (11), Catalina (10.15), Mojave (10.14) and High Sierra (10.13). Q: What macOS versions does the Mac Agent support?Ī: Just like Apple, we'll ensure that the Mac Agent supports the current version and the prior three versions. † Requires macOS Full Disk Access Permission at Install Remote Control - 'Bring your own' Splashtop Remote Control - 'Bring your own' ScreenConnect Remote Control - 'Bring your own' TeamViewer System Checks - External Monitoring (ping/http)

#Uninstall patched sur manual

Scheduled Scripts (on Policy or manual schedule) When does the Mac Agent launch-at startup or when the user logs in?įeature Matrix against the Windows Agent FeatureĪgent Icon with Menu - Customizable icon/menu